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About This Research

Understanding AI adoption in the Western Balkans through evidence-based research

Research Overview

This comprehensive database is the result of master thesis research conducted as part of the Master AI4Gov program (Master in Artificial Intelligence for Public Services). The research focuses on analyzing AI use case transferability to the Western Balkans region, providing actionable insights for responsible AI adoption in both public and private sectors.

Thesis Title

AI-Driven Service Design in the Western Balkans: A Use Case Library and Guidelines for Responsible Adoption in Public & Private Sectors

Research Goals
  • 1

    Identify Transferable AI Solutions

    Analyze international AI implementations and assess their applicability to Western Balkans contexts

  • 2

    Provide Evidence-Based Guidance

    Offer practical frameworks and guidelines for responsible AI adoption in the region

  • 3

    Support Decision-Making

    Enable policymakers and practitioners to make informed decisions about AI implementations

  • 4

    Address Regional Challenges

    Consider local context, regulatory alignment, and technological maturity in transferability assessments

Data Sources

The database integrates 2,057 AI use cases from multiple authoritative sources:

Public Sector Tech Watch (PSTW)

A comprehensive database maintained by the European Commission's Joint Research Centre, documenting AI implementations across European public administrations. This provides the majority of cases with detailed information on sectors, technologies, and outcomes.

Original Curated Dataset

A carefully curated collection of AI use cases specifically selected for their relevance to Western Balkans contexts, including cases from the region itself and similar emerging economies. Each case includes detailed transferability analysis.

Additional Sources

Supplementary cases from academic research, international organizations (UN, World Bank), government reports, and industry publications, documented in each individual case entry.

2,057

Total Cases

82

Geographic Locations

19

Sectors

79.6%

High Transferability

Methodology

This research employs a sequential exploratory mixed-methods approach, combining qualitative and quantitative analysis to assess AI use case transferability:

Phase 1

Qualitative Exploration

Case study analysis and expert interviews to identify transferability factors

Phase 2

Quantitative Analysis

Large-scale dataset analysis using harmonized taxonomies and statistical methods

Phase 3

Transferability Assessment

Multi-dimensional evaluation considering regulatory alignment, technological maturity, and implementation context

Assessment Dimensions

Geographic Distribution
Sectoral Focus
AI Technology Type
Outcomes & Benefits
Risks & Challenges
Transferability to WB
Research Team

Program

Master AI4Gov - Master in Artificial Intelligence for Public Services

An interdisciplinary program focused on responsible AI implementation in public sector contexts, combining technical expertise with policy understanding and ethical considerations.

Explore the Database

Discover 2,057 AI use cases, filter by sector and technology, analyze risks and outcomes, and find solutions tailored to Western Balkans contexts.